You should book a regular clean if you perform a daily surface clean. If your home has not received a professional cleaning within the past six months, you will need a heavy cleaning.
We make a great effort to schedule your preferred home care professional. However, there are times when conflicts occur, and a different trusted HCP must be scheduled. Feel free to convey these preferences to our support team before each home visit for consideration.
Upon booking your preferred service.
When a same-day cancellation occurs, $75 will be deducted from your pre-payment. If a refund is requested, you will be refunded the difference. Clients also have the option of keeping the balance for a service appointment occurring within 7 days.
There is no fee when rescheduling occurs within 24 hours of the scheduled service appointment.
Ultimately, we want you to be comfortable with having our team in your home. However, it is optional for you to be present during your service appointment. If you will be away, please ensure easy access into your home and communicate these instructions with our online team, email@example.com
Typically, this style of cleaning averages 2.5 hours in duration, depending on the size and condition of your home.
Typically, this style of cleaning averages 4 hours in duration, depending on the size and condition of your home.
Typically, this style of cleaning averages a full-day in duration, depending on the size and condition of your home.
Yes, our pricing changes if you select a weekly, bi-weekly, or monthly cleaning schedule.
Yes! Although it is not mandatory, our cleaners love to receive a tip when they provide exceptional service.
To assist you best and to ensure that we have access to the areas that we will be cleaning, please remove any obstructions such as loose trash, cardboard, and anything that could be mistaken for trash.
Our team motto is to leave everything in better condition than we found it. On the rare occasion that an item is found broken as a direct result of our team’s actions, please photograph the broken item and send all information to: firstname.lastname@example.org